Effective Date: April 6, 2025
Company Name: TERRASHOPS LLC (TOMO BOTTLE LLC)
Website: www.tomobottle.com

At TOMO Bottle, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you visit our website, www.tomobottle.com (the "Site"), or engage with us in other ways (e.g., through customer service inquiries, promotions, or events). By using our Site, you agree to the practices described in this policy. If you do not agree with the practices outlined, please do not use our services or provide any personal information.

1. Information We Collect

We collect information from you in several ways, including when you visit our Site, make purchases, sign up for newsletters, or otherwise engage with us. This information may include the following:

A. Personal Information

This refers to any data that identifies you as an individual or can be used to contact you. It may include:

• Account Information: Name, email address, phone number, and password (if applicable).
  
  
• Order Information: Shipping address, billing address, payment information (credit card number, PayPal account, etc.), and purchase history.
  
  
• Customer Service Interactions: Any information shared with our customer service team, including email or chat transcripts.
  
  
• Newsletter/Marketing Subscriptions: Preferences regarding marketing communications, such as consent to receive newsletters, promotions, and product updates.
  

B. Non-Personal Information

This is data that cannot be used to identify you directly but helps us understand how you interact with our Site:

• Device Information: Type of device, operating system, browser type, language preferences, and screen resolution.
  
  
• Usage Information: IP address, pages visited, session duration, referring URLs, and links clicked.
  
  
• Cookies and Tracking Technologies: We use cookies, web beacons, and other technologies to track your activities on our Site. For more details, see our Cookie Policy below.
  

C. Special Categories of Data

In some cases, we may collect sensitive personal data with your explicit consent. This includes:

• Payment Information: When making purchases, payment data (credit card or banking details) may be stored securely through a third-party payment processor.
  
  
• Health and Wellness Data: If you engage in any promotions related to lifestyle, fitness, or wellness, you may share sensitive personal data that we will handle with care and confidentiality.
  

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders and Transactions: This includes payment processing, order fulfillment, shipping, and customer support related to your purchases.
  
  
• To Communicate with You: We may send order confirmations, shipping updates, customer support responses, and marketing communications (only with your consent).
  
  
• To Improve Our Services: We use data to optimize our website, enhance user experience, and tailor our product offerings based on your preferences.
  
  
• To Market and Advertise: We may use the data you provide to send you relevant marketing materials, promotions, product updates, and offers. You can opt-out of receiving these communications at any time.
  
  
• To Comply with Legal Obligations: We may use and share your data to comply with legal obligations, resolve disputes, and enforce our agreements.
  

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies are small text files that are placed on your device when you visit our Site. These technologies help us:

• Remember your login details and preferences
  
  
• Analyze website traffic and usage patterns
  
  
• Personalize content and advertisements
  
  
• Measure the effectiveness of our marketing campaigns
  

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our Site.

For more information, please refer to our Cookie Policy.

4. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

• Service Providers: We engage third-party service providers to assist with various business operations, such as payment processing, shipping, email marketing, and customer support. These providers have access to your data only to the extent necessary to perform their functions and are obligated to protect your information.
  
  
• Legal Requirements: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or government request.
  
  
• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity. We will notify you if this occurs and update our privacy policy.
  
  
• Aggregated or Anonymized Data: We may share non-personal, aggregated, or anonymized data with third parties for marketing, research, or other purposes.
  

5. Data Security

We take the security of your personal information seriously. We implement appropriate physical, technical, and administrative measures to safeguard your data from unauthorized access, alteration, or disclosure. These measures include encryption of sensitive data, secure payment processing, and regular security audits.

Despite our best efforts, no security system is completely foolproof. We cannot guarantee the absolute security of your information, but we are committed to taking all reasonable steps to protect it.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding the personal information we collect and process. These rights may include:

• Access: You can request access to the personal information we hold about you.
  
  
• Correction: You can request that we correct any inaccurate or incomplete information.
  
  
• Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., legal obligations or ongoing transactions).
  
  
• Opt-Out of Marketing Communications: You can unsubscribe from our marketing communications at any time by following the instructions in the emails or contacting us directly.
  
  
• Data Portability: You may request a copy of your personal information in a commonly used format for transfer to another service provider.
  

To exercise any of these rights, please contact us at support@tomobottle.com.

7. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected personal data from a child under 13, we will promptly delete such data. If you believe we may have inadvertently collected information from a child, please contact us at support@tomobottle.com.

8. International Data Transfers

If you are located outside of the United States, please be aware that your personal data may be transferred to and processed in the United States and other countries where we operate. By using our Site and providing us with your information, you consent to the transfer and processing of your data in these jurisdictions, which may have different data protection laws than your country.

9. Third-Party Links and Websites

Our Site may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Retention of Your Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for as long as required by law. When personal data is no longer needed, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or your rights, please contact us at:

TERRASHOPS LLC (TOMO BOTTLE LLC)
Email: support@tomobottle.com
Phone: 888-379-1399
Address: 123 Fuller Drive, West Hartford CT, 06117 USA