Effective Date: April 6, 2025
Company Name: TERRASHOPS LLC (TOMO BOTTLE LLC)
Website: www.tomobottle.com

By accessing or using the TOMO Bottle website (the "Site") operated by TERRASHOPS LLC (TOMO BOTTLE LLC), you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read these Terms carefully before using our services. If you do not agree with these Terms, you must not access or use our Site.

1. Introduction

Welcome to TOMO Bottle! We provide premium reusable water bottles and accessories. These Terms govern your access to and use of the Site, including any content, functionality, and services offered through the Site.

By using our Site or purchasing our products, you agree to these Terms and Conditions, our Privacy Policy, and our Cookie Policy, all of which govern your interaction with our Site.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to use this Site and place an order. By using this Site, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

To make a purchase or access certain features of the Site, you may be required to create an account with TOMO Bottle. By registering, you agree to:

• Provide accurate and complete information
  
  
• Maintain the confidentiality of your account credentials
  
  
• Notify us immediately if you suspect any unauthorized use of your account
  
  
• Be fully responsible for all activities that occur under your account
  

We reserve the right to suspend or terminate your account if we believe that you have violated these Terms.

4. Product Information and Availability

We make every effort to provide accurate information regarding our products, including descriptions, pricing, and availability. However, we do not guarantee that the information is always error-free, complete, or up-to-date. All products are subject to availability, and we reserve the right to limit the quantity of products we supply or refuse to accept an order at our discretion.

5. Orders and Payment

When you place an order on our Site, you are offering to purchase the products under the terms and conditions set forth in these Terms. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product availability
  
  
• Inaccuracies in product information or pricing
  
  
• Fraudulent activity or suspicion of fraud
  

Upon placing an order, you will be asked to provide payment information. We accept a variety of payment methods, including credit cards, debit cards, and other online payment services. By submitting your payment details, you represent and warrant that you have the right to use the chosen payment method.

Payment for your order will be processed at the time of purchase. If we are unable to process your payment, your order will not be fulfilled.

6. Shipping and Delivery

We strive to process and ship your order as quickly as possible. Shipping times and costs may vary depending on your location and the shipping method selected. By placing an order, you agree to the shipping and delivery terms, which may include:

• Delivery times are estimates and may vary depending on your location
  
  
• Shipping fees will be calculated during checkout
  
  
• You are responsible for providing accurate shipping information
  

If your order is lost or damaged during shipping, please contact our customer support team for assistance.

7. Returns and Refunds

We want you to be satisfied with your purchase. If for any reason you are not happy with your order, we offer a [insert return period, e.g., 30-day] return policy. To be eligible for a return:

• Items must be in new, unused, and resalable condition
  
  
• You must provide proof of purchase
  

To initiate a return, please contact our customer support team. Returns that do not meet the criteria may be rejected. Refunds will be issued to the original payment method, less any applicable return shipping fees.

Please note that certain products may be exempt from returns or have additional return restrictions, such as personalized or custom items.

8. Intellectual Property

All content on the Site, including but not limited to logos, trademarks, text, images, video, and software, is owned by or licensed to TOMO Bottle and is protected by intellectual property laws. You may not copy, modify, distribute, or reproduce any content from the Site without our express written permission.

9. User-Generated Content

By submitting any content to the Site (e.g., reviews, comments, images, or videos), you grant us a non-exclusive, worldwide, royalty-free license to use, display, and modify the content in connection with our business operations. You represent and warrant that:

• The content is accurate, lawful, and does not infringe on the rights of any third party
  
  
• You have the necessary permissions to submit such content
  

We reserve the right to remove any user-generated content at our discretion.

10. Prohibited Conduct

You agree not to engage in any of the following activities when using our Site:

• Violating any applicable laws or regulations
  
  
• Using the Site for fraudulent or illegal purposes
  
  
• Interfering with or disrupting the operation of the Site or the services provided
  
  
• Attempting to gain unauthorized access to any part of the Site or our systems
  
  
• Engaging in any activity that may harm or disrupt the experience of other users
  

We reserve the right to suspend or terminate your account or access to the Site if you violate these Terms.

11. Limitation of Liability

To the fullest extent permitted by law, TOMO Bottle, its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, including but not limited to:

• Lost profits
  
  
• Loss of data
  
  
• Loss of business opportunity
  
  
• Personal injury or property damage
  

Our total liability to you, for any claim arising out of or related to your use of the Site, is limited to the amount paid for the specific product or service involved in the dispute.

12. Indemnification

You agree to indemnify and hold harmless TOMO Bottle, its affiliates, and their respective officers, employees, and agents from and against any claims, liabilities, losses, damages, and expenses (including legal fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any third-party rights.

13. Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. Please review our Privacy Policy for detailed information.

14. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of [insert jurisdiction, e.g., the State of New York, USA]. Any disputes arising from or related to these Terms shall be resolved through binding arbitration, rather than in court, in accordance with the rules of the [insert relevant arbitration body, e.g., American Arbitration Association]. You agree to waive any right to a jury trial.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

16. Changes to These Terms

We may update or modify these Terms from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review these Terms periodically to stay informed about any updates. Continued use of the Site after any changes constitutes your acceptance of the revised Terms.

17. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

TERRASHOPS LLC (TOMO BOTTLE LLC) Email: support@tomobottle.com
Phone: 888-379-1399
Address: 123 Fuller Drive, West Hartford, CT 06117 USA