TOMO is on a mission to change the lives of 1 million people. With every TOMO bottle you get, another person will receive a life-time access of clean water.
See TOMO Water Wells in India & Africa.
If you are not absolutely in-love with any products by TOMO™, you get your money back!
We stand behind our glamorous products. If for any reason you are not completely satisfied with any products by TOMO, you get your money back!
Depending on the reason for return, a full refund (less return label fee, if applicable), will be processed once the bottle was received in our warehouse.
Simply send us an email to support@tomobottle.com and our dedicated Customer Success Team will take care of you.
Will the crystals stay for long?
100% yes! Thanks to our innovative glass mesh design technology that secures all crystals in place. This special feature holds the crystals together, allowing TOMO bottles to be super solid while being super comfortable to use on a daily basis.
Do you offer any warranty on your bottles?
Yes, we do! We stand by our 90-day money-back guarantee policy which allows our valued customers a hassle-free process for returns, refund or replacement. We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you.
Do you accept installment plans?
You asked, we listened! Now at TOMO, you can choose to pay in 4 installments, free of interest (for U.S orders only).